Key takeaways
- Customization isn’t a buzzword at ICI Homes—it’s a foundational part of how we build, with every team empowered to tailor homes to each buyer’s lifestyle.
- Even small design tweaks, like expanding a shower wall, can make a huge difference—and we often make these changes at no extra cost.
- We specialize in thoughtful, beautiful customization for accessibility needs, proving that function and design can go hand-in-hand.
- Our collaborative approach invites buyers to dream big while benefiting from expert guidance that balances creativity with long-term value.
Ask and you shall receive
Sometimes, the smallest design detail can be the biggest deal-breaker. Take the case of an older couple house-hunting in Tamaya, ICI Homes’ award-winning master-planned community in Jacksonville. They loved everything about a particular floorplan — except for one shower that felt too cramped.
They never asked if it could be changed. But after hearing about their hesitation, one of our team members stepped in. A quick conversation revealed that the shower shared a wall with the garage. With a simple shift of that wall, we were able to enlarge the shower by two feet — at no extra cost.
The buyers were stunned. “You can do that?” they asked. That same afternoon, they signed a contract.
It’s a perfect example of why listening matters — and why so many buyers choose ICI Homes. When others say “no,” we ask, “how can we help?”
Designing for Life’s Unique Needs
True customization also means meeting our buyers’ personal needs — including those related to physical accessibility. From in-law suites to wheelchair-friendly layouts, we’ve worked with countless families to create homes that are both beautiful and functional.
While federal accessibility standards apply to commercial buildings, residential homes are a different story. Many builders won’t alter plans for these needs. At ICI Homes, we believe it’s our responsibility — and privilege — to make homes more comfortable, safe, and inclusive.
And we do it with care. Because accessibility shouldn’t look clinical. It should feel like home.
Blending Function With Sensitivity
We understand that no one wants a home that feels like a hospital. That’s why our team takes the time to design spaces that are both accommodating and stylish — thoughtful layouts that preserve beauty, comfort, and resale value.
One of the compliments we hear most from buyers in these situations? “They really listened. They cared.” That’s a legacy we’re proud to build every day.
Dream Big — But Keep an Open Mind
If you’ve got customization ideas — bring them on! We love it when buyers come to the table with inspiration. But our seasoned design team may occasionally recommend tweaks based on experience and market knowledge.
For example, a layout might seem perfect on paper, but could impact resale value or create functional challenges. We’ll always let you know — while still honoring your vision.
The best outcomes come from mutual respect and teamwork. The more you engage with our design professionals, the more creative — and personalized — your home can be.
In fact, one of our favorite moments is when a buyer says, “What else would you suggest to make this home even more special?” That’s when the magic really happens.

Let’s customize together
Whether you’re adjusting a floorplan or dreaming up a one-of-a-kind feature, we’re ready to help you bring it to life. At ICI Homes, we build outside the box — and we do it for you.
Ready for your ICI Homes custom-design experience? Talk to us here.